FAQ – Oranharris.store
Welcome to Oranharris.store! Below are some frequently asked questions to help you with your shopping experience. If you have further inquiries, feel free to contact us via email at [email protected] or by phone at +1 501-530-3766.
1.Where is Oranharris.store located?
We are based at 207 Main St W, Monmouth, OR 97361, United States. Our business operates online, offering stylish fashion directly to your door.
2. What are your business hours?
Our customer support team is available from 8AM to 6PM (EST), Monday to Friday. We are closed on Saturday and Sunday, but you can shop on our website anytime.
3. What payment methods do you accept?
We accept the following payment methods:
- PayPal: Fast and secure online payment with buyer protection.
- Payoneer: A reliable option for those preferring global payment services.
Both options are designed to make your shopping experience seamless and safe.
4. How much does shipping cost?
We charge a flat shipping fee of $6.99 for all orders, regardless of size or quantity. This fee ensures reliable shipping across all U.S. orders.
5. Do you ship internationally?
Currently, Oranharris.store only ships within the United States. We are working on expanding our services to international customers in the near future.
6. How long does it take for my order to arrive?
Once your order has been processed (usually within 1-3 business days), shipping typically takes between 7 to 15 business days for standard delivery within the U.S.
7. Can I track my order?
Yes! Once your order has been shipped, you’ll receive a confirmation email with a tracking number. You can track the status of your delivery through the carrier’s website.
8. What is your return policy?
If you’re not fully satisfied with your purchase, you can return items within 30 days of receipt for a refund or exchange. Items must be unworn, unwashed, and in their original condition with tags attached.
Return shipping is the responsibility of the customer unless the item is faulty or incorrect. Please contact us at [email protected] to initiate a return.
9. How can I cancel or modify my order?
If you need to make changes to your order or cancel it, please contact us immediately. We aim to process orders quickly, so changes may only be possible if the order hasn’t yet been shipped. Once dispatched, the order cannot be canceled but can be returned after delivery.
10. What if I receive a damaged or incorrect item?
In the rare case you receive a damaged or incorrect item, please reach out to us at [email protected] with details and photos of the issue. We will promptly assist you in returning the product or receiving a replacement.